Contact Us

If something on this site has prompted a question, a correction or simply a thought you'd like to share, we'd be glad to hear from you. Messages from readers help us keep our explanations of sign-up rules, deposit limits, verification checks, payment methods, games and bonus terms accurate and useful.

How to reach us

The simplest way to get in touch is by email at [email protected]. A short subject line, such as "Correction" or "Site question", helps the message reach the right person on our team more quickly.

What we can help with

• Corrections: if a brand detail looks out of date, such as a changed wagering requirement, a withdrawn payment option or revised verification steps, please tell us which page it appears on and, where possible, where you saw the newer information.
• Feedback: suggestions on what to explain more clearly, or topics you'd like covered in more depth, are always welcome.
• General site questions: anything about how the site works, how pages are put together or how we handle the information we publish.

What we can't help with

We're an independent informational site, not a casino operator. We have no access to anyone's casino account, and we can't process, chase or reverse deposits or withdrawals. Questions about a pending payout, a locked account, document checks or bonus disputes need to go directly to the casino's own customer support team, who hold your account details and can act on them.

When to expect a reply

We read every message and aim to respond within a few working days. Corrections that need checking against a brand's published terms can take a little longer, but we'll let you know once the page has been reviewed.

Your information

Anything you send us is used only to deal with your message; you can read more about how we store and handle it in our privacy policy.

This site is intended for readers aged 18+ only; if gambling is becoming a problem, free and confidential support is available from GamCare and BeGambleAware.